How can a member of the group respond to new (unassigned) comments?
3. In the Comment Owner Actions section, select comment status (such as Fixed or Won’t Fix) or uncheck the box next to Unassign Myself.
Note: Checking Unassign Myself will add your response to the comment, but leave the comment as New (Unassigned) for another group member to pick up and respond to.
4. The comment submitter may be notified of the response automatically. There is also a field where a short Submitter Note can be added to the notification email, if you choose to include that.
5. Press the Submit button to finish